Refund Policies

Refund policies for each program are listed below. If you have any questions about these policies please contact the club treasurer.

34th Annual Holiday Tournament

All sales are final. If a team withdraws from the tournament for any reason at any time, they are still responsible for the outstanding balance on their account UNLESS they can find a substitute team of the same age class and division to take their spot no less than 1 week (7 days) before the tournament start date of December 27, 2023.

8U - 18U Hockey

Refunds. When registration is submitted to and accepted by SYHA, it represents a firm commitment between the player and the player’s family and SYHA for the entire season. SYHA in turn makes a variety of contractual financial commitments based on the number of registered players. As a consequence, cancellation of registration may represent a financial loss or hardship to SYHA. The registration partial first installment, the balance of the first installment due by September 15th, and all subsequent installments assessed, whether or not paid, pursuant to the full balance of the annual fee as set by SYHA are non-refundable. Exceptions to this policy may be requested of the Treasurer, the Vice President of On-Ice Operations, and the President in special circumstances such as serious injury or relocation. Choosing not to play or moving to another program are not, in the view of SYHA, bases for requesting a refund. The Treasurer, the Vice President of On-Ice Operations, and the President will act on such requests at their sole discretion, and all decisions of this group in such matters are final. See also Appendix B below: Registration and additional information provided on the SYHA website. Refunds for Long-term Absences from Play Resulting from Serious Injury. By registering with and participating in SYHA programs, players and their families acknowledge that hockey is a physical and contact sport and that the risk of injury, including serious injury, is real. SYHA and SYHA Coaches take all reasonable precautions, consistent with USA Hockey guidelines, to insure that players are instructed properly to minimize the risk of injury to SYHA players and their opponents. However, injuries do occur and players do miss practices and games as a consequence of injury. In the event of a season-ending absence from practices and games resulting directly from participation in SYHA programs, players and their families may request a partial refund of fees paid, or an abatement of fees remaining outstanding, subject to the following guidelines: if the season-ending injury occurs before November 15th, the player and the player’s family will not be assessed any additional fees scheduled to be paid or assessed after that date; if the season-ending injury occurs after November 15th but before December 15th, 1/3rd of the full season fee will be refunded or, if not yet paid, the assessed fee will be abated 1/3rd; if the season-ending injury occurs after December 15th, no refund of fees paid or abatement of fees assessed will be made. No refunds of fees paid or abatement of fees assessed will be made for non-season-ending injuries regardless of the number of practices and/or games missed. All such requests must be submitted, in writing, to the President of SYHA with appropriate supporting medical documentation of the season-ending injury and specifically prohibiting participation in the SYHA program and must be substantiated by an SYHA injury report submitted by the player’s Coach and the Division Director. Refunds for fees paid may be made in the form of direct cash reimbursements or as credits to be used for subsequent years’ fees for the player or other players in the player’s family at the sole discretion of the Treasurer, the Vice President of On-Ice Operations, and the President of SYHA. The Treasurer, the Vice President of On-Ice Operations, and the President will act on such requests at their sole discretion, and all decisions of this group in such matters are final. Refunds for Relocation of Players Outside the Core Geographic Area. SYHA understands that family circumstances change and that not all such changes are predictable or anticipated. In the event that a player or a player’s family moves outside of the Core Geographic Area after Registration, refunds of fees paid or assessed may be requested of the Treasurer, the Vice President of On-Ice Operations, and the President. Choosing not to play or moving to another program are not, in the view of SYHA, bases for requesting a refund. The Treasurer, the Vice President of On-Ice Operations, and the President will act on all such requests at their sole discretion, and all decisions of this group in such matters are final.

First Step Hockey

Fees. Annually, the President, the Treasurer, and the Vice President of On-Ice Operations will present to the Board for their approval the required participation fees for players on each team and in each Division of SYHA, together with the due dates and any applicable late fees for any installment(s), based upon the ice expenses, referee costs, and a share of all other SYHA costs. Fee and geographic footprint exceptions for goalies may be made based on the needs of the program at the discretion of the Division Director, Treasurer, Vice President of On-Ice Operations, and the President. Fees for participation in tournaments, for additional games or practices not originally scheduled by SYHA, and for jerseys may be included within the original fee assessment or separately assessed at the Board’s discretion. Installment and Budget Payment Schedules. The President and/or Treasurer are authorized to negotiate installment or budget payment schedules in cases of financial hardship or unique circumstances. It is the responsibility of players and parents to request and finalize budget plans before the due date of the second installment of the current season year. Any player who has been declared in arrears with respect to registration fees (or any negotiated budget plan) by the Board will be ineligible for the remainder of season and for post-season play, practices, and registration for the following year until such fees are paid in full or the budget plan is made current. This policy is intended to ease the financial burden of fees on a very few affected families and is not a general offer of installment or budget payment plans. Any such exceptions to the regular installment schedule are arranged and authorized by the Treasurer, in consultation with the President as required. Refunds. When registration is submitted to and accepted by SYHA, it represents a firm commitment between the player and the player’s family and SYHA for the entire season. SYHA in turn makes a variety of contractual financial commitments based on the number of registered players. As a consequence, cancellation of registration may represent a financial loss or hardship to SYHA. The registration partial first installment, the balance of the first installment due by September 15th, and all subsequent installments assessed, whether or not paid, pursuant to the full balance of the annual fee as set by SYHA are non-refundable. Exceptions to this policy may be requested of the Treasurer, the Vice President of On-Ice Operations, and the President in special circumstances such as serious injury or relocation. Choosing not to play or moving to another program are not, in the view of SYHA, bases for requesting a refund. The Treasurer, the Vice President of On-Ice Operations, and the President will act on such requests at their sole discretion, and all decisions of this group in such matters are final. See also Appendix B below: Registration and additional information provided on the SYHA website. Refunds for Long-term Absences from Play Resulting from Serious Injury. By registering with and participating in SYHA programs, players and their families acknowledge that hockey is a physical and contact sport and that the risk of injury, including serious injury, is real. SYHA and SYHA Coaches take all reasonable precautions, consistent with USA Hockey guidelines, to insure that players are instructed properly to minimize the risk of injury to SYHA players and their opponents. However, injuries do occur and players do miss practices and games as a consequence of injury. In the event of a season-ending absence from practices and games resulting directly from participation in SYHA programs, players and their families may request a partial refund of fees paid, or an abatement of fees remaining outstanding, subject to the following guidelines: if the season-ending injury occurs before November 15th, the player and the player’s family will not be assessed any additional fees scheduled to be paid or assessed after that date; if the season-ending injury occurs after November 15th but before December 15th, 1/3rd of the full season fee will be refunded or, if not yet paid, the assessed fee will be abated 1/3rd; if the season-ending injury occurs after December 15th, no refund of fees paid or abatement of fees assessed will be made. No refunds of fees paid or abatement of fees assessed will be made for non-season-ending injuries regardless of the number of practices and/or games missed. All such requests must be submitted, in writing, to the President of SYHA with appropriate supporting medical documentation of the season-ending injury and specifically prohibiting participation in the SYHA program and must be substantiated by an SYHA injury report submitted by the player’s Coach and the Division Director. Refunds for fees paid may be made in the form of direct cash reimbursements or as credits to be used for subsequent years’ fees for the player or other players in the player’s family at the sole discretion of the Treasurer, the Vice President of On-Ice Operations, and the President of SYHA. The Treasurer, the Vice President of On-Ice Operations, and the President will act on such requests at their sole discretion, and all decisions of this group in such matters are final. Refunds for Relocation of Players Outside the Core Geographic Area. SYHA understands that family circumstances change and that not all such changes are predictable or anticipated. In the event that a player or a player’s family moves outside of the Core Geographic Area after Registration, refunds of fees paid or assessed may be requested of the Treasurer, the Vice President of On-Ice Operations, and the President. Choosing not to play or moving to another program are not, in the view of SYHA, bases for requesting a refund. The Treasurer, the Vice President of On-Ice Operations, and the President will act on all such requests at their sole discretion, and all decisions of this group in such matters are final.

Mite House

Fees. Annually, the President, the Treasurer, and the Vice President of On-Ice Operations will present to the Board for their approval the required participation fees for players on each team and in each Division of SYHA, together with the due dates and any applicable late fees for any installment(s), based upon the ice expenses, referee costs, and a share of all other SYHA costs. Fee and geographic footprint exceptions for goalies may be made based on the needs of the program at the discretion of the Division Director, Treasurer, Vice President of On-Ice Operations, and the President. Fees for participation in tournaments, for additional games or practices not originally scheduled by SYHA, and for jerseys may be included within the original fee assessment or separately assessed at the Board’s discretion. Installment and Budget Payment Schedules. The President and/or Treasurer are authorized to negotiate installment or budget payment schedules in cases of financial hardship or unique circumstances. It is the responsibility of players and parents to request and finalize budget plans before the due date of the second installment of the current season year. Any player who has been declared in arrears with respect to registration fees (or any negotiated budget plan) by the Board will be ineligible for the remainder of season and for post-season play, practices, and registration for the following year until such fees are paid in full or the budget plan is made current. This policy is intended to ease the financial burden of fees on a very few affected families and is not a general offer of installment or budget payment plans. Any such exceptions to the regular installment schedule are arranged and authorized by the Treasurer, in consultation with the President as required. Refunds. When registration is submitted to and accepted by SYHA, it represents a firm commitment between the player and the player’s family and SYHA for the entire season. SYHA in turn makes a variety of contractual financial commitments based on the number of registered players. As a consequence, cancellation of registration may represent a financial loss or hardship to SYHA. The registration partial first installment, the balance of the first installment due by September 15th, and all subsequent installments assessed, whether or not paid, pursuant to the full balance of the annual fee as set by SYHA are non-refundable. Exceptions to this policy may be requested of the Treasurer, the Vice President of On-Ice Operations, and the President in special circumstances such as serious injury or relocation. Choosing not to play or moving to another program are not, in the view of SYHA, bases for requesting a refund. The Treasurer, the Vice President of On-Ice Operations, and the President will act on such requests at their sole discretion, and all decisions of this group in such matters are final. See also Appendix B below: Registration and additional information provided on the SYHA website. Refunds for Long-term Absences from Play Resulting from Serious Injury. By registering with and participating in SYHA programs, players and their families acknowledge that hockey is a physical and contact sport and that the risk of injury, including serious injury, is real. SYHA and SYHA Coaches take all reasonable precautions, consistent with USA Hockey guidelines, to insure that players are instructed properly to minimize the risk of injury to SYHA players and their opponents. However, injuries do occur and players do miss practices and games as a consequence of injury. In the event of a season-ending absence from practices and games resulting directly from participation in SYHA programs, players and their families may request a partial refund of fees paid, or an abatement of fees remaining outstanding, subject to the following guidelines: if the season-ending injury occurs before November 15th, the player and the player’s family will not be assessed any additional fees scheduled to be paid or assessed after that date; if the season-ending injury occurs after November 15th but before December 15th, 1/3rd of the full season fee will be refunded or, if not yet paid, the assessed fee will be abated 1/3rd; if the season-ending injury occurs after December 15th, no refund of fees paid or abatement of fees assessed will be made. No refunds of fees paid or abatement of fees assessed will be made for non-season-ending injuries regardless of the number of practices and/or games missed. All such requests must be submitted, in writing, to the President of SYHA with appropriate supporting medical documentation of the season-ending injury and specifically prohibiting participation in the SYHA program and must be substantiated by an SYHA injury report submitted by the player’s Coach and the Division Director. Refunds for fees paid may be made in the form of direct cash reimbursements or as credits to be used for subsequent years’ fees for the player or other players in the player’s family at the sole discretion of the Treasurer, the Vice President of On-Ice Operations, and the President of SYHA. The Treasurer, the Vice President of On-Ice Operations, and the President will act on such requests at their sole discretion, and all decisions of this group in such matters are final. Refunds for Relocation of Players Outside the Core Geographic Area. SYHA understands that family circumstances change and that not all such changes are predictable or anticipated. In the event that a player or a player’s family moves outside of the Core Geographic Area after Registration, refunds of fees paid or assessed may be requested of the Treasurer, the Vice President of On-Ice Operations, and the President. Choosing not to play or moving to another program are not, in the view of SYHA, bases for requesting a refund. The Treasurer, the Vice President of On-Ice Operations, and the President will act on all such requests at their sole discretion, and all decisions of this group in such matters are final.

Simsbury CT Rattlers U14 - U18

Fees. Annually, the President, the Treasurer, and the Vice President of On-Ice Operations will present to the Board for their approval the required participation fees for players on each team and in each Division of SYHA, together with the due dates and any applicable late fees for any installment(s), based upon the ice expenses, referee costs, and a share of all other SYHA costs. Fee and geographic footprint exceptions for goalies may be made based on the needs of the program at the discretion of the Division Director, Treasurer, Vice President of On-Ice Operations, and the President. Fees for participation in tournaments, for additional games or practices not originally scheduled by SYHA, and for jerseys may be included within the original fee assessment or separately assessed at the Board’s discretion. Installment and Budget Payment Schedules. The President and/or Treasurer are authorized to negotiate installment or budget payment schedules in cases of financial hardship or unique circumstances. It is the responsibility of players and parents to request and finalize budget plans before the due date of the second installment of the current season year. Any player who has been declared in arrears with respect to registration fees (or any negotiated budget plan) by the Board will be ineligible for the remainder of season and for post-season play, practices, and registration for the following year until such fees are paid in full or the budget plan is made current. This policy is intended to ease the financial burden of fees on a very few affected families and is not a general offer of installment or budget payment plans. Any such exceptions to the regular installment schedule are arranged and authorized by the Treasurer, in consultation with the President as required. Refunds. When registration is submitted to and accepted by SYHA, it represents a firm commitment between the player and the player’s family and SYHA for the entire season. SYHA in turn makes a variety of contractual financial commitments based on the number of registered players. As a consequence, cancellation of registration may represent a financial loss or hardship to SYHA. The registration partial first installment, the balance of the first installment due by September 15th, and all subsequent installments assessed, whether or not paid, pursuant to the full balance of the annual fee as set by SYHA are non-refundable. Exceptions to this policy may be requested of the Treasurer, the Vice President of On-Ice Operations, and the President in special circumstances such as serious injury or relocation. Choosing not to play or moving to another program are not, in the view of SYHA, bases for requesting a refund. The Treasurer, the Vice President of On-Ice Operations, and the President will act on such requests at their sole discretion, and all decisions of this group in such matters are final. See also Appendix B below: Registration and additional information provided on the SYHA website. Refunds for Long-term Absences from Play Resulting from Serious Injury. By registering with and participating in SYHA programs, players and their families acknowledge that hockey is a physical and contact sport and that the risk of injury, including serious injury, is real. SYHA and SYHA Coaches take all reasonable precautions, consistent with USA Hockey guidelines, to insure that players are instructed properly to minimize the risk of injury to SYHA players and their opponents. However, injuries do occur and players do miss practices and games as a consequence of injury. In the event of a season-ending absence from practices and games resulting directly from participation in SYHA programs, players and their families may request a partial refund of fees paid, or an abatement of fees remaining outstanding, subject to the following guidelines: if the season-ending injury occurs before November 15th, the player and the player’s family will not be assessed any additional fees scheduled to be paid or assessed after that date; if the season-ending injury occurs after November 15th but before December 15th, 1/3rd of the full season fee will be refunded or, if not yet paid, the assessed fee will be abated 1/3rd; if the season-ending injury occurs after December 15th, no refund of fees paid or abatement of fees assessed will be made. No refunds of fees paid or abatement of fees assessed will be made for non-season-ending injuries regardless of the number of practices and/or games missed. All such requests must be submitted, in writing, to the President of SYHA with appropriate supporting medical documentation of the season-ending injury and specifically prohibiting participation in the SYHA program and must be substantiated by an SYHA injury report submitted by the player’s Coach and the Division Director. Refunds for fees paid may be made in the form of direct cash reimbursements or as credits to be used for subsequent years’ fees for the player or other players in the player’s family at the sole discretion of the Treasurer, the Vice President of On-Ice Operations, and the President of SYHA. The Treasurer, the Vice President of On-Ice Operations, and the President will act on such requests at their sole discretion, and all decisions of this group in such matters are final. Refunds for Relocation of Players Outside the Core Geographic Area. SYHA understands that family circumstances change and that not all such changes are predictable or anticipated. In the event that a player or a player’s family moves outside of the Core Geographic Area after Registration, refunds of fees paid or assessed may be requested of the Treasurer, the Vice President of On-Ice Operations, and the President. Choosing not to play or moving to another program are not, in the view of SYHA, bases for requesting a refund. The Treasurer, the Vice President of On-Ice Operations, and the President will act on all such requests at their sole discretion, and all decisions of this group in such matters are final.

Squirt / PEEWEE House

Fees. Annually, the President, the Treasurer, and the Vice President of On-Ice Operations will present to the Board for their approval the required participation fees for players on each team and in each Division of SYHA, together with the due dates and any applicable late fees for any installment(s), based upon the ice expenses, referee costs, and a share of all other SYHA costs. Fee and geographic footprint exceptions for goalies may be made based on the needs of the program at the discretion of the Division Director, Treasurer, Vice President of On-Ice Operations, and the President. Fees for participation in tournaments, for additional games or practices not originally scheduled by SYHA, and for jerseys may be included within the original fee assessment or separately assessed at the Board’s discretion. Installment and Budget Payment Schedules. The President and/or Treasurer are authorized to negotiate installment or budget payment schedules in cases of financial hardship or unique circumstances. It is the responsibility of players and parents to request and finalize budget plans before the due date of the second installment of the current season year. Any player who has been declared in arrears with respect to registration fees (or any negotiated budget plan) by the Board will be ineligible for the remainder of season and for post-season play, practices, and registration for the following year until such fees are paid in full or the budget plan is made current. This policy is intended to ease the financial burden of fees on a very few affected families and is not a general offer of installment or budget payment plans. Any such exceptions to the regular installment schedule are arranged and authorized by the Treasurer, in consultation with the President as required. Refunds. When registration is submitted to and accepted by SYHA, it represents a firm commitment between the player and the player’s family and SYHA for the entire season. SYHA in turn makes a variety of contractual financial commitments based on the number of registered players. As a consequence, cancellation of registration may represent a financial loss or hardship to SYHA. The registration partial first installment, the balance of the first installment due by September 15th, and all subsequent installments assessed, whether or not paid, pursuant to the full balance of the annual fee as set by SYHA are non-refundable. Exceptions to this policy may be requested of the Treasurer, the Vice President of On-Ice Operations, and the President in special circumstances such as serious injury or relocation. Choosing not to play or moving to another program are not, in the view of SYHA, bases for requesting a refund. The Treasurer, the Vice President of On-Ice Operations, and the President will act on such requests at their sole discretion, and all decisions of this group in such matters are final. See also Appendix B below: Registration and additional information provided on the SYHA website. Refunds for Long-term Absences from Play Resulting from Serious Injury. By registering with and participating in SYHA programs, players and their families acknowledge that hockey is a physical and contact sport and that the risk of injury, including serious injury, is real. SYHA and SYHA Coaches take all reasonable precautions, consistent with USA Hockey guidelines, to insure that players are instructed properly to minimize the risk of injury to SYHA players and their opponents. However, injuries do occur and players do miss practices and games as a consequence of injury. In the event of a season-ending absence from practices and games resulting directly from participation in SYHA programs, players and their families may request a partial refund of fees paid, or an abatement of fees remaining outstanding, subject to the following guidelines: if the season-ending injury occurs before November 15th, the player and the player’s family will not be assessed any additional fees scheduled to be paid or assessed after that date; if the season-ending injury occurs after November 15th but before December 15th, 1/3rd of the full season fee will be refunded or, if not yet paid, the assessed fee will be abated 1/3rd; if the season-ending injury occurs after December 15th, no refund of fees paid or abatement of fees assessed will be made. No refunds of fees paid or abatement of fees assessed will be made for non-season-ending injuries regardless of the number of practices and/or games missed. All such requests must be submitted, in writing, to the President of SYHA with appropriate supporting medical documentation of the season-ending injury and specifically prohibiting participation in the SYHA program and must be substantiated by an SYHA injury report submitted by the player’s Coach and the Division Director. Refunds for fees paid may be made in the form of direct cash reimbursements or as credits to be used for subsequent years’ fees for the player or other players in the player’s family at the sole discretion of the Treasurer, the Vice President of On-Ice Operations, and the President of SYHA. The Treasurer, the Vice President of On-Ice Operations, and the President will act on such requests at their sole discretion, and all decisions of this group in such matters are final. Refunds for Relocation of Players Outside the Core Geographic Area. SYHA understands that family circumstances change and that not all such changes are predictable or anticipated. In the event that a player or a player’s family moves outside of the Core Geographic Area after Registration, refunds of fees paid or assessed may be requested of the Treasurer, the Vice President of On-Ice Operations, and the President. Choosing not to play or moving to another program are not, in the view of SYHA, bases for requesting a refund. The Treasurer, the Vice President of On-Ice Operations, and the President will act on all such requests at their sole discretion, and all decisions of this group in such matters are final.

SYHA Annual Golf Tournament

Refunds. When registration is submitted to and accepted by SYHA, it represents a firm commitment between the player and the player’s family and SYHA for the entire season. SYHA in turn makes a variety of contractual financial commitments based on the number of registered players. As a consequence, cancellation of registration may represent a financial loss or hardship to SYHA. The registration partial first installment, the balance of the first installment due by September 15th, and all subsequent installments assessed, whether or not paid, pursuant to the full balance of the annual fee as set by SYHA are non-refundable. Exceptions to this policy may be requested of the Treasurer, the Vice President of On-Ice Operations, and the President in special circumstances such as serious injury or relocation. Choosing not to play or moving to another program are not, in the view of SYHA, bases for requesting a refund. The Treasurer, the Vice President of On-Ice Operations, and the President will act on such requests at their sole discretion, and all decisions of this group in such matters are final. See also Appendix B below: Registration and additional information provided on the SYHA website. Refunds for Long-term Absences from Play Resulting from Serious Injury. By registering with and participating in SYHA programs, players and their families acknowledge that hockey is a physical and contact sport and that the risk of injury, including serious injury, is real. SYHA and SYHA Coaches take all reasonable precautions, consistent with USA Hockey guidelines, to insure that players are instructed properly to minimize the risk of injury to SYHA players and their opponents. However, injuries do occur and players do miss practices and games as a consequence of injury. In the event of a season-ending absence from practices and games resulting directly from participation in SYHA programs, players and their families may request a partial refund of fees paid, or an abatement of fees remaining outstanding, subject to the following guidelines: if the season-ending injury occurs before November 15th, the player and the player’s family will not be assessed any additional fees scheduled to be paid or assessed after that date; if the season-ending injury occurs after November 15th but before December 15th, 1/3rd of the full season fee will be refunded or, if not yet paid, the assessed fee will be abated 1/3rd; if the season-ending injury occurs after December 15th, no refund of fees paid or abatement of fees assessed will be made. No refunds of fees paid or abatement of fees assessed will be made for non-season-ending injuries regardless of the number of practices and/or games missed. All such requests must be submitted, in writing, to the President of SYHA with appropriate supporting medical documentation of the season-ending injury and specifically prohibiting participation in the SYHA program and must be substantiated by an SYHA injury report submitted by the player’s Coach and the Division Director. Refunds for fees paid may be made in the form of direct cash reimbursements or as credits to be used for subsequent years’ fees for the player or other players in the player’s family at the sole discretion of the Treasurer, the Vice President of On-Ice Operations, and the President of SYHA. The Treasurer, the Vice President of On-Ice Operations, and the President will act on such requests at their sole discretion, and all decisions of this group in such matters are final. Refunds for Relocation of Players Outside the Core Geographic Area. SYHA understands that family circumstances change and that not all such changes are predictable or anticipated. In the event that a player or a player’s family moves outside of the Core Geographic Area after Registration, refunds of fees paid or assessed may be requested of the Treasurer, the Vice President of On-Ice Operations, and the President. Choosing not to play or moving to another program are not, in the view of SYHA, bases for requesting a refund. The Treasurer, the Vice President of On-Ice Operations, and the President will act on all such requests at their sole discretion, and all decisions of this group in such matters are final.

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